支援及常見問題 Support & FAQ
如有任何問題，請參閱以下常見問題或直接聯絡我們。 Please refer to the FAQ below or contact us directly.
如何刪除我的帳號？ How do I delete my account?
請前往應用程式內的「設定」，點選「刪除帳號」。提交請求後，你的帳號將進入 7 天待刪除期。在此期間重新登入將自動取消刪除請求。7 天後，你的帳號及所有相關資料將被永久刪除。
Go to "Settings" in the app and tap "Delete Account". After submitting the request, your account enters a 7-day pending deletion period. Signing in again within this period automatically cancels the request. After 7 days, your account and all associated data will be permanently deleted.
應用程式顯示的回贈資料是否保證準確？ Is the rebate information guaranteed to be accurate?
本程式的所有資訊（包括信用卡回贈計算結果）僅為根據公開資料整理所得，僅供參考，並不構成財務建議。實際回贈以銀行條款為準。請自行閱讀有關條款細則或向各金融機構了解查詢。
All information in this app (including rebate calculations) is compiled from publicly available data for reference only and does not constitute financial advice. Actual rebates are subject to the terms of the respective banks. Please read the relevant terms and conditions or consult the financial institutions directly.
如何提交意見或報告問題？ How do I submit feedback or report a problem?
你可以透過應用程式內「設定」頁面的意見回饋功能提交文字及截圖，或使用下方的聯絡表單發送電郵至 support@highcardhk.com。
You can submit text and screenshots through the feedback feature in the app's "Settings" page, or use the contact form below to email support@highcardhk.com.
我的資料儲存在哪裏？ Where is my data stored?
你的資料儲存於 Google Firebase 基礎設施（Cloud Firestore），伺服器位於 Google Cloud Platform。我們不會向第三方出售你的個人資料。詳情請參閱我們的私隱政策。
Your data is stored on Google Firebase infrastructure (Cloud Firestore) on Google Cloud Platform. We do not sell your personal data to third parties. See our Privacy Policy for details.
聯絡我們 Contact Us
填寫以下表單，我們會盡快回覆。 Fill out the form below and we'll get back to you.
或直接電郵至 Or email us directly at support@highcardhk.com